Return & Exchange
TEMPORARY RETURN EXTENSION
We've temporarily extended our standard 30-day return period. All Nike purchases made after February 14, 2020, have an extended 60-day return policy (some exceptions apply).
Please note that it may take longer than usual to process returns and issue refunds. Thank you for your patience.
We design our shoes and gear to help you perform at peak level, so if they're not working exactly right for you, we've got you covered. Whether you shop on Nike.com or in a Nike store, we provide you 30 days to take your Nike and Converse purchases for a trial run, confidently knowing you can return any item (some exceptions apply) for any reason within those 30 days. That also includes custom Nike By You sneakers. Even after 30 days, you can still return items if they’re unworn and unwashed. And remember, returns are always free for Nike Members.